This privacy notice describes how personal data is used when visiting this website.
Who is the controller of your personal information?
For the purposes of this Global Privacy Notice, Ipsen Pharma SAS, headquartered at 70 Rue Balard, 75015, Paris, France, and its affiliate Ipsen NV, registered in Belgium, Guldensporenpark 87, 9820 Merelbeke, are data controllers for the personal data processing described (referred to as Ipsen, we or us in this notice).
What personal information do we collect about you?
This website requires and individual login, and so we will collect the following information to facilitate this:
In order to have access to this website, we need to check your status as a healthcare professional. To do this we will collect relevant information, such as information about your licence to practice medicine.
When you use the enquiry or ‘contact us’ form on this website, we will collect basic contact details along with the nature of your query.
This website also collects data using cookies or similar technology. Through this we collect technical data, such as IP address, type of browser used, operating system, domain name and where visitors have come to the website from. We also collect information about the pages visited by users, access time and time spent on each page, analysis of the internal path and other parameters relating to the user’s operating system and IT environment. Such technical data are collected and used in an aggregated form to help us to manage and improve the website. When you interact with us on social media, you might provide us with some information from your social media profiles such as your name, email address or social media identifiers. See the Cookie Policy for more information.
Why are we allowed to collect and use your personal information?
| Legal bases | Purposes |
| Article 6 1 (b) Contract/Service | When you decide to provide your information to access this website, we will process personal data related to logins and support under the legal basis of meeting the needs of a contract/service with you. |
| Article 6 1 (f) Legitimate interests | We will process personal data in Ipsen’s legitimate interests to:
· maintain and monitor this website · ensure this website functions properly · maintain the security and integrity of the website
Where necessary, personal data may be used in Ipsen’s legitimate interest to determine liability in the event of alleged IT or electronic crimes that cause damage to the website. |
| Article 6 1 (c) Legal obligation | We have a legal obligation to keep informed of any side effects, or adverse events or quality issues with our products. So, if you provide us with information about this via a website form we will process this information on the basis of that legal obligation. There is a full privacy notice related to this on our privacy page.
In some cases, we may have a legal obligation to check the status of individuals using our website, such as whether they are a registered HCP. |
| Article 6 1 (a) Consent | Before we can use certain types of ‘optional’ cookies or similar tracking technology, we will ask for your consent. |
Where do we get your personal data from?
We collect any individual login information or any enquiries or data collected on other website forms directly from you.
We will collect some personal data indirectly, through the use of cookies and similar technologies. Please see the Cookie Policy for this website for more information.
With whom do we share your personal information?
Ipsen may need to share your personal data with the following authorised third parties:
Your personal data will not be sold, shared or otherwise distributed to third parties without an appropriate legal basis, or where we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.
How long do we keep your personal information?
We will only retain your personal information to meet our operational needs and to comply with legislative requirements for retention in line with Ipsen’s retention policies. Any personal data collected from cookies or similar technologies will only be retained for 13 months.
Links to other websites
When visiting one of our websites, you may also be able to use links to go to other websites, or you may be directed to other websites hosted by third parties. Ipsen is not responsible for how any third-party websites use your personal data, please review the privacy policies of those websites before providing any of your information.
Social media links
To make it possible to incorporate Social Network functions directly within our websites (e.g. the “Like” function on Facebook, the “Follow” function on X), some special tools named social plug-ins might be present on our websites. All the social plug-ins are marked by the respective social network logo. When you interact with a social plug-in on our websites (e.g. by clicking the “Like” button) or leaving a comment, the corresponding information is sent by the browser directly to the social network platform (in this example, Facebook) and recorded by it. Please consult the privacy policy of the social network if you would like to have more information about how that platform processes your personal data as well as for details of how to exercise your rights.
Cookies and similar technologies
This website uses cookies and similar technologies (“cookies”). Cookies are small data files which are placed on your computer, smartphone or other device. When you enter the website, you can:
Please see the Cookies Policy on this website, for more information.
How do we protect your personal information?
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Ipsen and its third-party service providers have put in place appropriate physical, electronic, and organizational procedures to safeguard and secure the information we collect.
Transfer of personal data outside of your home country?
We work all over the world. Therefore, personal data may be processed, accessed, or stored in a country outside the country where you are located, which may not offer the same level of protection of personal data as your home country.
When we transfer personal data to external companies in other countries, or across our International Ipsen entities, we will protect personal data by putting in place appropriate contractual agreements. When we transfer personal data from Ipsen companies in the European Economic Area (“EEA”) to a third country without an adequacy decision from the EU Commission, we will do so on the basis of standard contractual clauses approved by the European Commission. Similarly, we will protect personal data transfers from other countries including the UK and Switzerland using appropriate contractual clauses approved by the relevant authorities in those countries.
What are your rights regarding your information?
You may have the following rights regarding your information depending on the circumstances and applicable legislation:
| Right | What does this mean? |
| 1. The right of access | You have the right to obtain access to the information processed by Ipsen. |
| 2. The right to rectification | You are entitled to have your information corrected if it is inaccurate or incomplete. |
| 3. The right to erasure | This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for Ipsen to keep using it. This is not a general right to erasure; there are exceptions. |
| 4. The right to restrict processing | You have rights to ‘block’ or suppress further use of your information in certain circumstances. When processing is restricted, Ipsen can still store your information, but may not use it further. |
| 5. The right to data portability | You have rights to obtain and reuse your personal data in a structured, commonly used, and machine-readable format in certain circumstances. |
| 6. The right to object | You have the right to object to certain types of processing, in certain circumstances. |
| 7. The right to withdraw consent | If we are using your personal data on the basis of your consent, you have the right to withdraw that consent at any time. |
If you would like to exercise any of these rights, please use this form.
If you would like to ask us about how we handle your personal data, you can contact our Global Privacy team by contacting dataprivacy@ipsen.com
If you are not satisfied with how Ipsen is handling your personal data, or you think that our processing is not compliant with data protection laws you have the right to complain to the relevant data protection supervisory authority.
The data protection supervisory authority is: the Belgian Data Protection Authority (DPA): Organisation | Belgian Data Protection Authority.
As a healthcare professional, you can refer to the relevant privacy notice below. It applies specifically to professionals like you who interact with us, take part in Ipsen’s activities, projects or events, or who are customers or potential customers of Ipsen’s products or services. The notices are available in their respective languages: [French] | [Dutch].
Updated: May 2025
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